1. Accommodation Reservations
- 1-1. I want to make a reservation at the most reasonable price.
- 1-2. Can I make a reservation by phone?
- 1-3. Can children stay at the hotel?
- 1-4. Can I be placed on the waiting list for a reservation cancellation?
- 1-5. When will the cancellation fee be charged?
- 1-6. Will a cancellation fee be charged if I get infected with COVID-19?
- 1-7. How can I check, change, or cancel my reservation?
- 1-8. I did not receive a reservation confirmation e-mail.
- 1-9. Can I change the room after making a reservation?
- 1-10. By what time do I need to check-in?
- 1-11. How many months in advance can I make a reservation?
- 1-12. Can I stay in a group or a tour?
- 1-13. Can I stay in a room by myself?
- 1-14. Can I stay at a room charge only (no meals)?
- 1-19. What are the terms and conditions of accommodation?
- 1-20. What are the terms of service?
- 1-21. What is the privacy policy?