Frequently Asked Questions
1. Accommodation Reservations
2. Access to the site
3.About Rooms
4. About meals
5. About hot springs
6. Facilities in the building
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カテゴリ
1. Accommodation Reservations
2. Access to the site
3.About Rooms
4. About meals
5. About hot springs
6. Facilities in the building
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1. Accommodation Reservations
1-2. Can I make a reservation by phone?
最終更新日 : 2023/01/14
1-2. Can I make a reservation by phone?
Please note that we do not accept a reservation by phone.
関連する質問
1-1. I want to make a reservation at the most reasonable price.
1-3. Can children stay at the hotel?
1-4. Can I be placed on the waiting list for a reservation cancellation?
1-5. When will the cancellation fee be charged?
1-6. Will a cancellation fee be charged if I get infected with COVID-19?
1-7. How can I check, change, or cancel my reservation?
1-8. I did not receive a reservation confirmation e-mail.
1-9. Can I change the room after making a reservation?
1-10. By what time do I need to check-in?
1-11. How many months in advance can I make a reservation?
1-12. Can I stay in a group or a tour?
1-13. Can I stay in a room by myself?
1-14. Can I stay at a room charge only (no meals)?
1-19. What are the terms and conditions of accommodation?
1-20. What are the terms of service?
1-21. What is the privacy policy?